Skip to main content Skip to sitemap
Hastings and Prince Edward Public Health

COVID-19 Resources for Health Care Providers

If are you looking for general information about COVID-19, please visit our main COVID-19 web page. The content below is mainly for Health Care Providers.

Last updated: May 20, 2022

HPEPH Bulletins for Health Care Providers (HCP)

Previous issues of our bulletins are shared on the Public Health Bulletin for Local Health Care Providers page and five most recent bulletins are listed below. Please subscribe to receive future bulletins.

  • May 6 – Masking requirements continue in select indoor settings
  • April 22 – Province increased public access to PCR testing to include more high-risk individuals
  • April 6 – NEW provincial COVID-19 testing and isolation information phone line
  • March 18 – HPEPH shifting to longer-term COVID-19 vaccination approach
  • February 25 – NEW respiratory illness assessment pop-up clinic available until March 3

General questions about the virus, or any communicable disease, can be directed to the HPEPH CD Intake Line 613-966-5500 or 1-800-267-2803, ext. 349. For additional, detailed information, health care providers are also encouraged to visit the Ministry of Health’s Page for Health Care Workers.

Resources for Health Care Providers

Supporting Resources for COVID-19 Vaccination

General Information

Adverse Events Following Immunization (AEFI) Resources

Resources for Priority Populations

Indigenous Populations
Pregnant Women
Long-Term Care and Retirement Homes
Multicultural Resources
  • COVID-19 Vaccine Resources in Simplified Chinese, Traditional Chinese, Punjabi, Tagalog, Spanish, Arabic, Urdu, Farsi, Vietnamese, Korean, Tamil, Hindi, Cree (Plains Cree), and Ojibwe Eastern.

Health care providers

Infection prevention and control

From Directive #2, issued Jan 5, 2022: “Required precautions for all health care workers providing direct care to OR interacting with a suspected, probable (i.e. placed in precautions as high-risk contact, in an outbreak zone of the facility or recently transferred from a facility in outbreak) or confirmed cases of COVID-19 are a fit-tested, seal-checked N95 respirator (or approved equivalent), eye protection (goggles or face shield), gown and gloves.

Pregnancy and birth

High risk settings – including long-term care, retirement homes & congregate living settings

NEW: COVID-19 Exposure Reporting Tool – Highest Risk Settings

If you have been exposed to COVID-19, develop symptoms of COVID-19 or test positive for COVID -19 and you live, work, attend, volunteer, or have been admitted in a high-risk setting:

  • Notify them of the exposure and do not go there for 10 days from your last exposure, when the symptoms began, or when you were diagnosed.
  • To ensure sufficient staffing levels, workers will have the opportunity to return to work early on day seven of their isolation with a negative PCR test, or two negative rapid antigen tests on day six and seven.
  • If you live in a high-risk setting, you should isolate regardless of vaccination status.
  • This direction and more information can be found here.
  • Please note, individuals who have tested positive for COVID-19 in the past 90 days, and have completed their mandatory isolation period, are not required to isolate if identified as a close contact, as long as they do not develop symptoms.


Congregate living

Mental Health

Ontario Health’s Centre for Mental Health and Addictions Centre of Excellence is sharing information about supports available for health care workers whose mental wellness has been impacted by the pandemic. Ontario health has created a digital toolkit to help raise awareness about some of these supports.

Printable posters

Interested in receiving monthly updates about HPEPH programs and services?

Sign up for our e-newsletter


Symptoms or exposure? Visit for the most up to date information about what to do.

For the most up to date information on current provincial restrictions, visit

The Ministry of Health has launched a new toll-free line as an additional resource to help answer questions from the public regarding evolving COVID-19 testing and isolation guidance. The line can be reached at 1-888-777-0730, and is available from 8 am to 6 pm, 7 days a week.


Appointments for individuals 5+ can be booked through the provincial vaccine booking site, or by calling 1-833-943-3900 from 8 am to 8 pm, 7 days a week.  Visit the HPEPH vaccine booking web page for details.