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Hastings and Prince Edward Public Health
Coronavirus in lung

COVID-19 Questions and Answers

Visit if you have symptoms of COVID-19, have tested positive, or you are a high-risk contact.

HPEPH will continue to update to include information for local businesses and residents. Local business owners/operators who are unable to find answers to their questions on our web page are invited to complete our online inquiry form.

Click on the categories below to learn more about the COVID-19 response in Hastings & Prince Edward Counties.

COVID-19 vaccine
Vaccine Safety
Booking and Eligibility
Booking and Eligibility
Self-isolation requirementsRequirements for Self-Isolation
Child receiving vaccine
COVID-19 Vaccination for Kids and Youth
I tested positive. What is next?
Information for Individuals with COVID-19 Symptoms or Exposure
Workplace resources
Prevent the Spread in Workplaces
Understanding OutbreaksNotification of High-Risk Exposure to COVID-19Gathering limitsInformation for a Confirmed Case of COVID-19
Prevent the spreadPrevent the Spread of COVID-19
Public Health Measures
Learn About Public Health Measures
ComplaintSubmit a Complaint About Non-ComplianceCOVID-19 TestingCOVID-19 Testing for Eligible Individuals
Masks questionsQuestions About Mandatory Face Coverings / MasksCOVID-19 dashboard
Local Cases in Our Region
Exposure Reporting Tool for Highest Risk Settings
Exposure Reporting Tool
Class Orders
List of all Class Orders/Sec 22 Orders
Meal Programs and Food Banks During COVID-19
Meal Programs and Food Banks During COVID-19
Mental Health
Mental Health During the Pandemic
Financial SupportFinancial Support During the Pandemic
Contact VaxFactsSpeak With a Doctor About Vaccines
Contact Sick Kids
Speak With a Paediatric Registered Nurse About Vaccines
Understanding OutbreaksUnderstand COVID-19 OutbreaksGathering limits
Safe Visiting and Celebrations
Contact Public Health
Submit a Question Online

If you are not able to find answers to your questions on our website, or through the Ontario Ministry of Health’s, you may submit your COVID-19 related question through this web form.

COVID-19 Resources

Signs and Posters

Interested in receiving monthly updates about HPEPH programs and services?

Sign up for our e-newsletter


Symptoms or exposure? Visit for the most up to date information about what to do.

For the most up to date information on current provincial restrictions, visit

The Ministry of Health has launched a new toll-free line as an additional resource to help answer questions from the public regarding evolving COVID-19 testing and isolation guidance. The line can be reached at 1-888-777-0730, and is available from 8 am to 6 pm, 7 days a week.


Appointments for individuals 5+ can be booked through the provincial vaccine booking site, or by calling 1-833-943-3900 from 8 am to 8 pm, 7 days a week.  Visit the HPEPH vaccine booking web page for details.