Skip to main content Skip to sitemap
Hastings and Prince Edward Public Health
Teen boy and girl wearing masks

Youth Friendly Care

Young people have rights. Youth-friendly care means understanding that youth are a diverse group with different needs and desires. The care they receive needs to be adapted to their unique experiences. HPEPH is committed to providing youth friendly care.

Sexual Health During the Pandemic

The importance of your sexual health is not in lockdown. Even though you might feel isolated during the pandemic, supports and resources remain available to help you. You don’t need to worry alone. Confidential, respectful and caring support continues to be available. The following resources continue to be available to provide you with youth centered care.

Public Health Nurses

Our public health nurses remain available to providing caring, confidential, and non-judgemental support:

If you would like to have a confidential conversation with a Public Health Nurse, call 613-966-5500 x 418 or 1-800-267-2803 x 418 (Monday to Friday, 8:30am – 4:30pm).

For more information, visit our Birth Control & Pregnancy Counselling Page, or our Sexually Transmitted Infections Page.

Telephone/chat support

SexualHealthOntario offers information and support on sexually transmitted infections, birth control and more. For answers to your sexual health questions, information and assistance, chat with a sexual health expert or to speak to a counsellor, you may also call their Sexual Health Infoline Ontario (SHILO) toll-free: 1-800-668-2437

If you feel you are in a state of crisis, call the 24/7 Mental Health Helpline at 1-866-531-2600.

Need More Information About Youth Friendly Care?

  • www.sexandu.ca is a trusted source for sexual health information. Topics range from sexually transmitted infections, HIV, LGBTTQ+, Birth control, pregnancy and consent.

  • Young people have rights. Youth-friendly care means understanding that youth are a diverse group with different needs and desires. The care they receive needs to be adapted to their unique experience. Youth-friendly care, it’s your right! Learn more: www.actioncanadashr.org/srhweek

Interested in receiving monthly updates about HPEPH programs and services?

Sign up for our e-newsletter

COVID-19 PROTOCOLS

Symptoms or exposure? Visit www.ontario.ca/exposed for the most up to date information about what to do.

For the most up to date information on current provincial restrictions, visit https://covid-19.ontario.ca/public-health-measures.

The Ministry of Health has launched a new toll-free line as an additional resource to help answer questions from the public regarding evolving COVID-19 testing and isolation guidance. The line can be reached at 1-888-777-0730, and is available from 8 am to 6 pm, 7 days a week.

COVID-19 VACCINES IN HPEPH

Appointments for individuals 5+ can be booked through the provincial vaccine booking site, or by calling 1-833-943-3900 from 8 am to 8 pm, 7 days a week.  Visit the HPEPH vaccine booking web page for details.