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Hastings and Prince Edward Public Health
Getting Tested for COVID-19

COVID-19 Testing and Test Results

Last updated: April 25, 2022

Who can get tested for COVID-19?

Effective December 31, 2021, PCR testing will only be recommended for eligible individuals. If you have symptoms of COVID-19 but are not eligible for testing, please isolate as directed by the province.

Assessment Centres

Appointments at Belleville and Trenton Assessment Centres are required and are only available for individuals who are eligible. Please make and appointment online (preferred) by completing the appropriate form for an Assessment Centre near you. The online registration form can be filled out any time of day, however you will not receive confirmation/directions before 9 am or after 5 pm. 

Appointments can also be made by phone, if needed.

  • Bancroft – 613-332-2825 ext. 6224 (10 am to 2 pm, Monday to Friday)
  • Belleville – 343-453-5544 (9 am to 5 pm, 7 days per week)
  • Trenton – 343-453-5544 (8 am to 4 pm, Mondays, Tuesdays and Thursdays)

For testing at the Mohawks of the Bay of Quinte Community Health Centre, please call 613-967-3603. 

Pharmacies

  • Take-home PCR self-collection kits – are available for eligible individuals only at participating pharmacies. In addition, many pharmacies offer booked appointments. Please contact the pharmacy for availability and appointment booking prior to your visit.

Other Testing FAQ

Who can get access to Rapid Antigen Tests, and where can they be picked up?

Starting February 9th, Ontario will be distributing 5.5 million rapid antigen tests each week for eight weeks through pharmacy and grocery locations across the province, as well as through community partners in vulnerable communities. Over 2,300 participating grocery and pharmacy locations will provide tests while supplies last, with a limit of one box of five tests per household.

Rapid Antigen Tests are NOT available through public health unit offices, at vaccine clinics, or at Community Assessment Centres.

Rapid Antigen Tests are being distributed through many local retailers. You can find addresses of participating locations using this chart. Search “city” to narrow down your results. Additional information is available at www.ontario.ca/page/rapid-testing-home-use.

Where can I drop off the self-swab PCR test my child received from their school?

Self-swab PCR tests may be provided to children/staff if they are dismissed from school with symptoms. Self-swab PCR test supply is limited and will not be available to all students/staff with symptoms. If your child is provided with a self-swab PCR test, once completed, the test can be returned to:

I am eligible for a PCR test. Where do I find my test results?

To find your COVID-19 test results go to covid-19.Ontario.ca. It can take 2 to 7 days for your result to become available on this portal. This timeframe varies with changes in assessment centre and laboratory capacity.

What happens if you test positive for COVID-19 (PCR or RAT)?

What happens if I get an indeterminate or invalid PCR test result?

If you are eligible for a PCR test and receive an invalid or indeterminate result, please get re-tested as soon as possible. Continue to follow directions as appropriate for your situation, while you await your test results (e.g. if you have symptoms or have otherwise been advised to isolate, continue isolating while waiting for your re-test results).

What should you do if you have symptoms but you do not qualify for PCR or RAT?

Visit Ontario.ca/exposed to find out what to do if you have symptoms of illness.

Can I get a test if I do not have symptoms and I have not had an exposure?

Only certain individuals are eligible for government funded PCR testing, as listed above.

Individuals who are not eligible for government-funded testing but require testing for travel or other personal purposes may be able to obtain testing at participating pharmacies, for a fee.

Resources:

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COVID-19 VACCINES IN HPEPH

All individuals ≥ 5 yrs of age are eligible to receive a fall COVID-19 booster dose 6 mo after previous COVID-19 vaccine. Bivalent booster doses are available to individuals aged 12 and over.

Appointments can be booked through the provincial vaccine booking site, or by calling 1-833-943-3900 from 8 am to 8 pm, 7 days a week.  

COVID-19 PROTOCOLS

For the most up to date information on current provincial guidelines and advice in case of exposure, visit Ontario.ca/page/public-health-measures-and-advice.

The Ministry of Health has launched a new toll-free line as an additional resource to help answer questions from the public regarding evolving COVID-19 testing and isolation guidance. The line can be reached at 1-888-777-0730, and is available from 8 am to 6 pm, 7 days a week.