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Media Release: Confirmed COVID-19 Case at McDonald’s in Trenton

Hastings and Prince Edward Counties/December 13, 2020

Dr. Piotr Oglaza, Medical Officer of Health and CEO at Hastings Prince Edward Public Health (HPEPH) has confirmed a COVID-19 case at the McDonald’s at 18 Monogram Place in Trenton. HPEPH has confirmed the case worked 7 a.m. to 3 p.m. from Monday, December 7 through Friday, December 11.

Out of an abundance of caution, McDonald’s Trenton management made the decision to close the restaurant for a thorough cleaning and sanitization by a certified third party and is advising staff with potential workplace exposure to the positive case to remain at home until HPEPH completes the case investigation and contact tracing process. This preventative measure will allow HPEPH the time necessary to identify high-risk workplace contacts and ensure the risk to staff and customers of McDonald’s Trenton remains low.

Once identified, all high-risk contacts related to this case will be instructed by HPEPH to self-isolate immediately and to get tested. High-risk contacts are required to remain in isolation for a minimum of 14 days after their exposure, regardless of test results.

While the risk of transmission to customers is relatively low, anyone who was served at the Monogram Place McDonald’s in Trenton on December 7, 8, 9, 10, and 11 is encouraged to monitor for symptoms of COVID-19. Staff who worked at the facility but are not identified as high-risk contacts are instructed to monitor for symptoms as well. These individuals are not required to isolate unless they are otherwise instructed to do so by HPEPH. Any individuals who develop symptoms are advised to book an appointment at an assessment centre and get tested

“The well-being of individuals who work at or visited McDonald’s at Monogram Place in Trenton and preventing the spread of COVID-19 in our community are our top priorities,” said Dr. Oglaza. “It is incredibly important that impacted individuals isolate immediately and seek testing as directed by public health in order to prevent further local transmission of COVID-19.”

All residents are reminded that no one is immune to the virus and some individuals may be exposed despite their best efforts. Be kind to one another as we work together to stop the spread of this virus. To reduce your risk and the risk to those you care about:

  • stay home when you are sick, even with mild symptoms;
  • always physical distance from those outside your household;
  • wear a mask when physical distancing is difficult or not possible;
  • wash your hands often and clean frequently touched surfaces;
  • monitor for symptoms of COVID-19 and seek testing if symptoms develop.  

To learn more about COVID-19, how you can protect yourself and what to do if you suspect you may be at risk, please visit or Ontario’s website.


Media contact:

Maureen Hyland, Communications Specialist

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Appointments for individuals 5+ can be booked through the provincial vaccine booking site, or by calling 1-833-943-3900 from 8 am to 8 pm, 7 days a week.  

Due to limited supply, HPEPH will initially be prioritizing available bivalent vaccine for residents and workers at identified highest-risk facilities.  Some HPEPH vaccination clinics MAY offer the bivalent vaccine, as availability allows. Vaccine clinics in Hastings and Prince Edward Counties will continue to offer monovalent vaccines (the same mRNA vaccines given as the primary series) for all eligible individuals until a steady supply of the bivalent vaccine is available.

Visit the HPEPH vaccine booking web page for details.


Symptoms or exposure? Visit for the most up to date information about what to do.

For the most up to date information on current provincial restrictions, visit

The Ministry of Health has launched a new toll-free line as an additional resource to help answer questions from the public regarding evolving COVID-19 testing and isolation guidance. The line can be reached at 1-888-777-0730, and is available from 8 am to 6 pm, 7 days a week.