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Media Release: HPEPH will continue to provide priority services throughout holiday and lock-down period

Hastings and Prince Edward Counties/December 23, 2020 – Hastings Prince Edward Public Health (HPEPH) will continue to provide priority services throughout the holiday period to protect the health of the public and respond to the COVID-19 pandemic. Case management, contact tracing, and emergency services will continue in order to ensure any positive cases of COVID-19 are promptly isolated and all high-risk contacts are notified.  All other services are being cancelled with the exception of scheduled appointments and self-service of water-bottle testing kits and nicotine replacement, harm reduction and birth control supplies.

Throughout the holidays and lock-down period, the following services will continue to be provided:

  • Answers to questions about COVID-19 and other public health topics are available at
  • The HPEPH COVID-19 reporting dashboard will continue to be updated daily with the exception of December 25, 26 and January 1.
  • Identified high risk contacts of current cases of COVID-19 can contact HPEPH by calling 613-966-5500/1-800-267-2803 and following the prompts. 
  • General inquiries about COVID-19 can be submitted at
  • Non-medical emergencies, outbreaks or a reportable disease that require immediate assistance can be reported by calling 613-966-5500/1-800-267-2803 and following the prompts.

“Our staff are working diligently to keep our community safe. Please, help us with these efforts by making choices to celebrate safely this holiday season,” says Dr. Piotr Oglaza, Medical Officer of Health and CEO at HPEPH. “Stay at home and only socialize with people in your household. Limiting your close contacts is one of the best things you can do to stop the spread of COVID-19.”

Please call in advance for information related to the availability of services at our locations in Trenton, Bancroft and Picton. 

For more information about how to reduce the spread of COVID-19, visit


Media Contacts

Maureen Hyland –

Emily Tubbs –

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Appointments for individuals 5+ can be booked through the provincial vaccine booking site, or by calling 1-833-943-3900 from 8 am to 8 pm, 7 days a week.  

Due to limited supply, HPEPH will initially be prioritizing available bivalent vaccine for residents and workers at identified highest-risk facilities.  Some HPEPH vaccination clinics MAY offer the bivalent vaccine, as availability allows. Vaccine clinics in Hastings and Prince Edward Counties will continue to offer monovalent vaccines (the same mRNA vaccines given as the primary series) for all eligible individuals until a steady supply of the bivalent vaccine is available.

Visit the HPEPH vaccine booking web page for details.


Symptoms or exposure? Visit for the most up to date information about what to do.

For the most up to date information on current provincial restrictions, visit

The Ministry of Health has launched a new toll-free line as an additional resource to help answer questions from the public regarding evolving COVID-19 testing and isolation guidance. The line can be reached at 1-888-777-0730, and is available from 8 am to 6 pm, 7 days a week.