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Media Release: HPEPH will continue to provide priority services throughout holiday period

Hastings and Prince Edward Counties/December 22, 2021 – Hastings Prince Edward Public Health (HPEPH) will continue to provide priority services throughout the holiday period to protect the health of the public and respond to the COVID-19 pandemic. COVID-19 vaccinations, high-priority case management and emergency services will continue.

Throughout the holiday period, the following services will continue to be provided:

  • Answers to questions about COVID-19 and other public health topics are available at
  • The HPEPH COVID-19 reporting dashboard will continue to be updated, with the exception of December 25-28 and January 1-3.
  • Work will continue to respond to COVID-19 cases, however due to current case numbers, it may not be possible to provide notification within 48 hours.
    • All individuals who seek testing for COVID-19 should monitor for their test results online, and follow next steps listed below if they test positive. Please note, you may register for email notification when your test results are available.
  • Vaccination clinics will continue, with limited access at pharmacies on statutory holidays. Please book your appointment at a community vaccination clinic OR find options to receive vaccination at local pharmacies, at
  • Non-medical emergencies, outbreaks, and health care providers reporting diseases of public health significance can receive after hours assistance by calling 613-966-5500/1-800-267-2803 and following the prompts.

“Our staff have been working tirelessly throughout the pandemic and will continue to work through the holiday season to keep our community as safe as possible,” says Dr. Ethan Toumishey, Acting Medical Officer of Health at HPEPH. “Please, do what you can to help us by limiting your contacts and making choices to celebrate as safely as possible this holiday season. If you must gather, keep it small, and stay home if you have any symptoms of illness. Get your booster shot as soon as possible to protect yourself, and those around you, from the Omicron variant.”

HPEPH Holiday Office Closures

Belleville and Picton Offices
Closed at noon on Friday, Dec 24th until 8:30 on Wednesday, Dec 29th
Closed at noon on Friday, Dec 31st until 8:30 on Tuesday, Jan 4th

Bancroft Office
Closed at noon on Friday, Dec 24th until 8:30am on Tuesday, Jan 4th 

Trenton Office
Closed at 4:30pm on Wednesday, Dec 22nd until 8:30 on Tuesday, Jan 4th 

* High-risk settings include hospitals and health care settings (complex continuing care facilities and acute care facilities), congregate living settings (long-term care, retirement homes, group homes, shelters, hospices, post-secondary dormitories, temporary foreign worker setting, correctional institutions), schools, child care centres, and camps.


Media Contacts

Maureen Hyland, Communications Specialist

Emily Tubbs, Communications Specialist

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Appointments for individuals 5+ can be booked through the provincial vaccine booking site, or by calling 1-833-943-3900 from 8 am to 8 pm, 7 days a week.  

Due to limited supply, HPEPH will initially be prioritizing available bivalent vaccine for residents and workers at identified highest-risk facilities.  Some HPEPH vaccination clinics MAY offer the bivalent vaccine, as availability allows. Vaccine clinics in Hastings and Prince Edward Counties will continue to offer monovalent vaccines (the same mRNA vaccines given as the primary series) for all eligible individuals until a steady supply of the bivalent vaccine is available.

Visit the HPEPH vaccine booking web page for details.


Symptoms or exposure? Visit for the most up to date information about what to do.

For the most up to date information on current provincial restrictions, visit

The Ministry of Health has launched a new toll-free line as an additional resource to help answer questions from the public regarding evolving COVID-19 testing and isolation guidance. The line can be reached at 1-888-777-0730, and is available from 8 am to 6 pm, 7 days a week.